Windows Level 3 / L4 administration
Job Description:
Position @ 1
Perform Windows Level 3 / L4 administration support activities for desktop and server systems connected to local and wide area network Perform activities related to desktop system maintenance which includes account monitoring, security, Operating System (OS) issues and other local area system administration related functional issues Provide necessary support for implementation, troubleshooting and maintenance of Windows systems Maintain Windows system infrastructure and any processes related to these systems Provide support to Windows systems including day-to-day operational issues, monitoring and problem resolution for all the client/server/storage & mobile devices Aid on Tier 1 and Tier 2 problem identification, diagnosis and resolution Provide necessary support for escalation and communication about the status to agency management and Watts Water end users. Perform support activities on dispatch system, hardware issues and involve in resolution process Configure and manage Windows operating systems Isolate and resolve hardware and software issues which includes applications, operating system, hardware, communications infrastructure Troubleshoot, maintain integrity and configure Windows components Perform Windows systems enhancements to improve reliability and performance Integrate new technologies into new and existing systems including the transition and migration of corporate systems. Solve Priority issues with in SLA. Provide RCA for high impacted (P1) issues Identify and implement service improvements and automation. Certifications : MCSE & Exchange Location - Chennai only. Time zone - 2-11pm
Mandatory Skills –
- MCSE certification mandatory
- Windows Administration for Servers
- Exchange/O365
- Experience in VMWare ESX
- Experience in Citrix
- Experience in Linux (CentOS) is a plus
- Contribution to Architectural analysis
Role: Senior Technical Lead
Experience: 8-12 years
Location – Chennai
Key Skills :
Company Profile
Our client is a global IT services and solutions organization offering services in business consulting and technology implementation. Leveraging Cloud, Analytics, Digital and Security paradigms, it delivers consulting and technology services coupled with proprietary execution models and IP to its clients. They have offices across Bangalore, Hyderabad & Chennai in India, Middle East and across US.
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