Avaya L3+/ L4 support Engineer

Avaya L3+/ L4 support Engineer

Sahasya Global Solutions Pvt. Ltd.
5 Nos.
12074
Full Time
10.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 20.00 LPA
IT Software - System Programming
IT-Software/Software Services
Job Description:

JD - Avaya UC Lead Engineer

Experience: 10 + Years

Role: Avaya L3+/ L4 support Engineer

Location: Bhimavaram/ Hyderabad (First preference Bhimavaram)

Shifts: Applicable

Travel Flexibility: Yes, domestic travel may be required based on the Project requirement.

Primary Skill Set:

 

  • AVAYA S87XX, S8800, S8500 etc
  • Avaya Aura Communication Manager
  • Avaya Aura Contact Center
  • Call Center Elite
  • Session Mangers
  • System Manager
  • Session Initiated Protocol
  • IP Office
  • Media-gateways G650, G700, G450, G430
  • Voice mail system MAS, MSS, AAM, CMM, Audix etc
  • CMS, Symon, NICE, Verint etc
  • Presence Servers
  • Session Boarder Controllers
  • Avaya Breeze, Scopia
  • WFO recorder
  • AAEP Qifiniti
  • Call recording server CDR
  • Monitoring Tools Prognosis, Nectar (Smart point), AlarmTraq etc
  • Well versed with ASA, Putty, SSH, SAL etc.
  • Hands-On Experience in Primitive maintenance, installation activities, Firmware, Patch upgrades on Circuit Pack and Media Modules.
  • Good Knowledge about CM, System Platform, Virtual Machines / Cloud, LSP/ESS concepts and networking
  • Sound knowledge in Servers Linux paths and logs search.
  • Good to have knowledge on Onboarding of Devices to Monitoring tools.
Company Profile

Our client is a major IT services organization specialized in providing solutions across App Dev, Asset Management, Cloud, Security etc. 

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